DAINTREE AIR SERVICES AOC No.144050 ABN 87835279943 National Park Permit No.TVP500458107 Marine Park Permit No.G07/18772.1 retain the right to cancel or alter any tour in any way in the interest of operational requirements, safety considerations and/or passenger comfort. At times Daintree Air operate in extreme environments away from civilisation. Persons booking Daintree Air for transport and tours into designated remote areas should be aware Daintree Air will not be liable for costs incurred by clients which are caused by operational failure of machinery operated by Daintree Air or any of the contractors employed by Daintree Air. Passengers costs incurred due to delays or alterations to advertised tours and/or itinerary's will not be the responsibility of Daintree Air Services but will be the responsibility of the passenger. Daintree Air is a registered and licensed charter business operating strictly under the rules and regulations outlined by the Civil Aviation Safety Authority. Therefore no schedules are advertised and Daintree Air retains the right to amend, alter, and/or change departure times, advertised routes and destinations for all tours and charters. Persons travelling on extended remote journeys are encouraged to take out travel insurance. Daintree Air will at all times endeavour to provide the services and tours as advertised.
CANCELLATION POLICY for Scenic Reef Flights, Lizard Island Day Tours and Cape York Day Tours as follows: If the client cancels within 12 hours of the flight the client loses a 10% deposit. If the client cancels outside the 12 hours prior to the flight the client will receive a full refund. If Daintree Air cancel for any reason the client is refunded 100%.
PLEASE NOTE In cases where Daintree Air Services are unable to complete a charter due to extreme weather conditions, the client will be responsible for payment of the charter in full if the client at the departure/destination aerodrome fails to inform Daintree Air Services or its representatives of the extreme weather conditions. However Daintree Air Services will make every effort to obtain accurate weather from whatever sources are available in remote areas.
